AkzoNobel Decorative Paints UK has won both the Sustainable Innovation Award and Customer Service Award at the British Coatings Federation Awards 2017. AkzoNobel’s Dulux Academy also received a Highly Commended Certificate for demonstrating Excellence in Training.
The British Coatings Federation (BCF) is the sole UK trade association that represents decorative, industrial and powder coatings, printing inks and wall covering manufacturers. Its annual awards recognise organisational brilliance and celebrate the achievements of BCF members and students of the Coatings Training Institute (CTI).
The Sustainable Innovation Award was presented to AkzoNobel for its pioneering new paint manufacturing facility in Ashington, Northumberland. Recognised as the world’s most advanced sustainable paint plant, it was a worthy winner in a category designed to reward industry leading innovations that have had the greatest positive impact on sustainability.
AkzoNobel also received the Customer Service Award for Transformation of a Paints Business. The award recognises the growing importance of customer service as a differentiator in the coatings industry.
Alison Lawrie, Customer Experience Lead at AkzoNobel Decorative Paints UK, said:
“The way we have transformed our business to really focus on the end to end customer experience has delivered fantastic results,”
“To be recognised as a leader in this area is something we are immensely proud of.”
Furthermore, following on from its win at the BCF Awards 2016, AkzoNobel was also the recipient of a Highly Commended certificate for Excellence in Training for its Dulux Academy. This award identifies organisations that have shown an excellence in training and delivered tangible business improvement as a result.
Officially opened in March 2016, Dulux Academy is the UK’s first dedicated facility for professionals in the domestic and commercial decoration industry. The Academy offers a range of courses designed to help decorators of all levels, from apprentice to experienced specialist, develop both their application technique and their design knowledge.
To find out more about Dulux Trade’s sustainability policies, please visit https://www.duluxtradepaintexpert.co.uk/products/sustainability-policies
To find out more about Dulux Academy and to enrol on a course, please visit: https://www.duluxtradepaintexpert.co.uk/services/training